| Battery 13Ah – Suitable for | EP-2 Pro 13Ah version / Engine Pro 13Ah version |
| Battery 13Ah – Standard voltage | 48V |
| Battery 13Ah – Capacity | 13Ah |
| Battery 13Ah – Charging time | About 5–6h |
| Battery 13Ah – Note | Not for the 12.8Ah & 12Ah version E-bike |
| Battery 16Ah – Suitable for | EP-2 Pro 13Ah version / Engine Pro 16Ah version |
| Battery 16Ah – Standard voltage | 48V |
| Battery 16Ah – Capacity | 16Ah |
| Battery 16Ah – Charging time | About 6–6.5h |
| Battery 16Ah – Note | Not for the 12.8Ah & 12Ah version E-bike |
| L20 16Ah Battery – Suitable for | L20 |
| L20 16Ah Battery – Standard voltage | 48V |
| L20 16Ah Battery – Capacity | 16Ah |
| L20 16Ah Battery – Charging time | About 6h |
| L20 16Ah Battery – Note | Not for the L20 2.0 E-bike |
| M20 13Ah Battery – Suitable for | M20 |
| M20 13Ah Battery – Standard voltage | 48V |
| M20 13Ah Battery – Capacity | 13Ah |
| M20 13Ah Battery – Charging time | About 6h |
| M20 20Ah Battery – Suitable for | M20 |
| M20 20Ah Battery – Standard voltage | 48V |
| M20 20Ah Battery – Capacity | 20Ah |
| M20 20Ah Battery – Charging time | About 6h |
| Charger Note | The charger will only be included depending on the option you choose to purchase |
13Ah / 16Ah
| Package dimensions (L*W*H) | 19.0 inches * 6.5 inches * 3.9 inches (48.50 * 16.50 * 10.00 cm) |
| Package Weight | 9.0 lbs (4.080 kg) |
M20 13Ah
| Package dimensions (L*W*H) | 16.1 inches * 7.1 inches * 6.2 inches (41.00 * 18.00 * 16.00 cm) |
| Package Weight | 5.2 lbs (2.370 kg) |
Q1: Order processing times
In Stock: Upon receiving your order confirmation email, we will begin processing your order within 2 business days, and your shipment will be dispatched on the third business day.
Pre-Sale: For pre-order items, please check the product page for specific shipping timelines.
Out of Stock: For out-of-stock items, please refer to the product page for detailed shipping information.
Your order will be shipped from the warehouse closest to your address, with an estimated delivery time of 2 to 10 days.
For more details on delivery locations and costs, please refer to our Shipping Policy.
*Please note: Delivery may not be available to remote areas or islands. For special requests or urgent delivery needs, please contact our customer service team, and we will do our best to accommodate you.
Q2: I need to buy parts, how can I buy them?
Please reach out to the seller where you purchased the original item. If they are not able to provide it, please reach out to our customer service at: service@engwe-bikes.com