index

About Us

About QKEY LLC

Exclusive ENGWE Distributor in the U.S.

ENGWE is one of the world’s leading innovators in electric bicycles—combining advanced engineering, powerful performance, and modern design to make everyday riding smarter, easier, and more exciting. In the United States, QKEY LLC proudly serves as the exclusive distributor of ENGWE, bringing the brand’s award-winning e-bikes and accessories directly to retailers, commercial partners, and riders across the country.

Our Mission in the U.S. Market

  • Reliable product availability
  • Exceptional customer service
  • Fast nationwide delivery
  • Industry-leading spare-parts support

We aim to help bike shops, rental companies, delivery fleets, and individual riders enjoy powerful ENGWE performance with the confidence of local U.S. service.

U.S. Operations Center – Pomona, California

To support the growing demand for ENGWE, we operate a 15,000 sq.ft. distribution warehouse in Pomona, CA. Our facility is designed for:

  • High-volume inventory storage
  • Same-day order processing
  • Professional packaging & handling
  • Service and parts operations
  • B2B and B2C logistics support

This ensures that every customer—from a single weekend rider to a nationwide retail chain—receives fast and reliable service.

Fast & Reliable Nationwide Shipping

We offer multiple shipping solutions tailored to different order sizes:

  • FedEx Ground / Express for single-unit orders and small parts
  • LTL carriers such as Daylight Transport for pallet shipments and wholesale orders

Most deliveries arrive within 2–5 business days anywhere in the United States.

300+ Spare Parts SKUs – Complete ENGWE Support System

To keep riders on the road, QKEY LLC manages a fully stocked U.S. parts warehouse with more than 300 ENGWE spare-parts SKUs, including:

  • Motors
  • Batteries
  • Controllers
  • LCD displays
  • Tires & tubes
  • Brake systems
  • Sensors
  • Headlights & accessories
  • Structural & frame components

Our extensive inventory allows us to ship replacement parts quickly, reduce downtime for customers, and support bike shops with the service they need to grow.

Local U.S. Sales & Support Team

Our California-based team supports retailers and business customers with:

  • Dealership onboarding
  • Product training
  • Wholesale pricing
  • Order management
  • After-sales service
  • Technical guidance

We work closely with every partner to ensure they succeed with ENGWE products in their local markets.

Why Choose ENGWE USA (QKEY LLC)

  • Official exclusive U.S. distributor
  • Large warehouse inventory
  • Fast nationwide shipping
  • Full parts ecosystem (300+ SKUs)
  • Professional U.S. sales team
  • Trusted logistics partners
  • Long-term B2B support
  • Competitive wholesale programs

Whether you're a bike shop, rental operator, delivery fleet, or an individual rider, QKEY LLC provides unmatched access to ENGWE’s innovative electric bikes backed by complete U.S. support.

Powering the Future of Urban Mobility

Together, ENGWE + QKEY LLC are committed to building the future of smart, efficient, and accessible electric mobility in the United States. We’re here to support your ride—every mile of the way.

QKEY LLC Workspace

Innovative team environment for top-tier e-bike solutions.

Explore with QKEY

Ride beyond limits with ENGWE electric bikes.

QKEY Riders

ENGWE bikes for every rider, every adventure.