1. Dedicated Dealer Service Team

Our professional dealer support team assists with:

• Wholesale order placement
• Inventory availability updates
• LTL shipping arrangements
• Product recommendations
• Issue resolution & communications
• ETA & restock notifications

Dealers receive priority service for all wholesale inquiries and orders.

2. Local U.S. Warehouse & Fast Fulfillment

All ENGWE wholesale orders ship from our Pomona, California warehouse, ensuring:

• Faster delivery nationwide
• Better freight rates
• Reduced damage risks
• Reliable restock supply

Dealers can also choose warehouse pickup for urgent orders.

3. 300+ Spare Parts In Stock

QKEY maintains one of the largest ENGWE spare parts inventories in the United States.

Dealers get:

• Wholesale pricing on all parts
• U.S. local availability—no waiting for overseas shipping
• Faster after-sales service for customers
• Access to parts diagrams and compatibility charts

This improves your service reputation and customer satisfaction.

4. Technical Support & Troubleshooting

Dealers have access to:

• Model-specific troubleshooting guides
• Repair videos & step-by-step instructions
• Motor / controller / brake adjustment guides
• Wiring diagrams
• Dealer hotline for technical questions

Our team can also help diagnose issues through photos and videos submitted by your store.

5. Installation & Assembly Assistance

We provide:

• Full installation manuals (PDF downloads)
• Assembly tutorial videos
• Component replacement guides
• Setup best practices for new bikes
• Safety checklists for customers

Dealers can also request on-site assembly support in certain regions (Los Angeles area).

6. Marketing & Sales Support

Dealers receive access to all marketing materials, including:

• High-resolution product photos
• Lifestyle images
• Promotional flyers & posters
• Social media content
• Feature comparison sheets
• Product videos & B-roll footage
• ENGWE brand assets (logos, colors, typography)

This helps you advertise professionally without extra cost.

7. Preferred Dealer Pricing & MAP Protection

To protect your profit margins:

• Dealers receive exclusive wholesale pricing
• MAP (Minimum Advertised Price) ensures fair competition
• Unauthorized discounting is prohibited to protect dealer profitability

Your margins stay strong, and the market stays stable.

8. Priority Restock Access

Dealers get:

• Early notice of incoming containers
• Pre-order opportunities
• Reserved allocation during shortages
• Monthly inventory updates

This ensures you never miss peak sales seasons.

9. Dedicated Account Manager (Optional)

Higher-tier dealers may be assigned a personal account manager to assist with:

• Sales planning
• Seasonal stocking strategies
• Freight optimization
• Local marketing collaboration