Engwe EP-2 Pro

Unfolded

Rider Height	5.4 (ft) – 6.2 (ft)
Payload Capacity	150 kg (330 lbs)
Package Dimensions (LWH)	144 × 32 × 66 cm

A – Wheelbase	113.5 cm
B – Total Length	170 cm
C – Reach	46 cm
D – Standover Height	69 cm
E – Minimum Saddle Height	86 cm
F – Maximum Saddle Height	102 cm
G – Minimum Handlebar Height	120 cm
H – Maximum Handlebar Height	130 cm

Please note: There may be a difference of 0~5 cm between measured and actual data.

Folded

Folded Size

99 × 55 × 76 cm

A – Height	76 cm
B – Length	99 cm
C – Width	55 cm

Please note: There may be a difference of 0~5 cm between measured and actual data.

EP-2 Pro E-bike	*1
48V13Ah Removable Internal Lithium-ion	*1
Battery Charger	*1
Assembly Tools	*1
Pedals	*2
User Manual	*1

Please note: The product you receive is based on the option you selected to order.

Q1: Order processing times

In Stock: Upon receiving your order confirmation email, we will begin processing your order within 2 business days, and your shipment will be dispatched on the third business day.

Pre-Sale: For pre-order items, please check the product page for specific shipping timelines.

Out of Stock: For out-of-stock items, please refer to the product page for detailed shipping information.

Your order will be shipped from the warehouse closest to your address, with an estimated delivery time of 2 to 10 days.

For more details on delivery locations and costs, please refer to our Shipping Policy.

*Please note: Delivery may not be available to remote areas or islands. For special requests or urgent delivery needs, please contact our customer service team, and we will do our best to accommodate you.

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Q2: How to assemble EP-2 Pro e-bike

Please click here to view the instructional bike assembly video for the EP-2 Pro.

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Q3: How to activate the throttle of the EP-2 Pro e-bike

Please click here to view the instructional video for throttle activation.

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Q4: How to disable the throttle on the EP-2 Pro e-bike

Please click here to view the instructional video for throttle deactivation.

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Q5: How to change between KM and Miles in the EP-2 Pro e-bike display

Please click here to view the instructional video on switching between units of measurement.

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Q6: How to restore to factory default

Please click here to view the instructional video on resetting your e-bike.

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Q7: How to set the speed limit of the EP-2 Pro e-Bike to 25 km/h

Please click here to view the instructional video on setting your e-bike speed limit.

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Q8: Why does my e-bike vibrate and make a strange noise when accelerating?

Most commonly, this is caused by the e-bike’s powerful motor and flywheel rotation. If you believe there is a problem with your e-bike, please take a video of your bike and reach out to our customer service team at: service@engwe-bikes.com.

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Q9: Can I modify the bike by myself, such as brakes, chains, gears, and generators?

We highly recommend that you make no modifications if you are not familiar with the performance of the e-bike itself. If modification is absolutely necessary, please contact our customer service staff to verify whether your bike can be modified.
Customer Service Email: service@engwe-bikes.com

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Q10: My EP-2 Pro won’t turn on or is losing power while riding

Please click here to view an instructional video on solving these issues.

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